1.1 What is your return policy?
I ordered the wrong item/size, or I changed my mind—can I return it?
I received the item but decided I don’t like it—can I return it?
I received the item but found it’s not suitable for me, or I found a better option—can I return it?

In the above cases, we accept returns within 30 days of receiving the item, provided that the product is in brand new and unused condition.

• Buyers must apply for a return and send the product back to us within 30 days of receipt.
• You are responsible for all return shipping costs.
• We will deduct the original shipping cost incurred to deliver the item to you.
• We will deduct 4% for credit card or PayPal transaction fees.
• If you choose to receive a store credit instead of a refund, we will waive this 4% fee.
• If the returned item shows signs of use, a handling fee may be charged.

If the returned item is damaged, missing parts, or shows excessive wear, we reserve the right to reject the return and no refund will be issued.

1.2 Where should I send the return?
Please contact us for the correct return shipping address. (The return address may not be located in Mainland China.)
Please ensure the item is properly packaged and that the original product packaging is not damaged.

Important: Do NOT return the product to the sender’s address shown on the parcel. You must contact us first to obtain the correct return address. Unauthorized returns may be lost or undeliverable—any such loss will be fully borne by the buyer.

1.3 Can I return or exchange the item after 30 days?
For any reason, we do not accept returns or exchanges after 30 days.
30 days is considered a very reasonable and standard return period for online purchases.

1.4 What if I received a wrong or defective item?
Please contact us within 3 days of receiving the item and provide photo evidence or a clear description of the issue. We will promptly send a replacement item.

If you return the item to us:

• Please use the least expensive shipping method.
• We will reimburse part of the shipping fee from your original order as compensation.

If you’re unable to return the item or don’t know how to ship it, please contact us—we may provide a free return shipping label.

1.5 How will I receive my refund? How long does it take?
We will process the refund within 7 days of receiving your returned item.
Refunds are usually issued via the original payment method.
Processing the refund involves internal verification and approval by management, so we appreciate your understanding and patience.